1,159
tickets handled · last 30 days
The best ticketing tool on Discord, because it's web3-native: autoresponders collect the details up front, and the member's holder profile appears inline — verified when, holds what, transferred what — before your team types a word.
They pick a category and the autoresponder collects what your team always has to ask for — before anyone gets pinged.
The holder profile lands inline: when they verified, what they hold, and recent transfers that explain most "my role disappeared" tickets on sight.
Full context means one reply, not five. Everything is saved to the member's history.
Category-specific questions collect what your team needs before anyone is pinged.
Verified date, holdings, and recent transfers appear inline — most tickets explain themselves.
Every conversation lands on the member's profile for the next mod to see.
Up to 15 categories, each with its own autoresponder questions and team routing.
The most common ticket — and the holder profile usually answers it before your team reads it.
The autoresponder collects what the member already tried before a mod is pinged.
A dedicated lane for the reports you want to see fastest.
Route partnership pitches away from the support queue and to the right person.
Everything gated deserves a place to ask why it's locked.
A catch-all that still opens with the member's holder context inline.